Service
Chengben is a professional footwear machinery manufacturer. We not only provide you with high quality equipment, but also outstanding after-sales services.
- We will send a professional technical team to your factory to install and debug the machinery until it runs properly and demonstrates high-quality operation.
- Within one week after product delivery, our staff of the after-sale service department will contact customers by phone to ensure our equipment is running properly.
- We have established a maintenance service team and our team can arrive the site to repair or replace the broken machine if something wrong goes with the equipment.
- We can cover all the product quality related costs under warranty.
- If the equipment has been damaged due to the improper use by clients or some natural environment facts, we offer free maintenance and the only charge the cost price of the materials and parts.
- As for the equipment out of warranty, we offer lifelong regular detection and maintenance.
- We have agents in many countries and there can supply after-sales service, so you don’t need to worry about the replacement of the equipment parts.
