Jianda has 30 years of experience in plastic machinery manufacturing, we have consistently adhered to the "customer first" service concept. Our company can provide the services as following:
1. Pre-sales Service
Our professional team has ability to deal with every inquiry from customers in accordance with the customer requirements, and we will recommend the most appropriate solution to the new and old customers.
2. In-sales Service
We will promptly follow up and feedback the updates of the order, after the customer confirm the order, we will keep you informed of production updates at anytime.
3. After-sales Service
When the machine is ready for shipping, we will provide the wearing parts list and a full amount of spare parts for free. At the same time, the customer is advised to buy some accessories, which for the convenience of continuous production in the future. Our products are offered with one year warranty, if there is a mechanical failure (not a malfunction caused by improper operation), spare parts are freely sent to replace the old one during warranty period, but the customer need to pay for the cost.